Your Privacy Is Our Responsibility
This policy clearly and fully describes how your personal information is collected, used, and kept secure on the qeee platform.
Last Updated: 2026
qeee ("we", "us", or "the platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, why we collect it, and how we use it when you visit our website, open an account, or use our services.
By reading this policy, you will understand what your rights are and how well your information is protected. Continuing to use our platform means you agree to the terms of this policy.
What Information We Collect
qeee collects only the minimum information necessary to operate its services properly. We never collect unnecessary or excessive personal information.
1.1 Registration & Account Information
Information you provide when creating an account:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- Username and password
- Residential address (where required)
1.2 Financial Transaction Information
We collect payment-related information during deposits and withdrawals. Transaction details made through the payment methods currently supported on qeee — bKash, Nagad, Rocket, Upay, and bank transfer — are recorded securely. Card numbers or full bank account details are not stored on our servers.
1.3 Automatically Collected Information
When you use our site, the following technical information may be collected automatically:
- IP address and device type
- Browser name and operating system
- Date, time, and session details of site visits
- Pages visited and click patterns
- Referral URL (where you came from)
Purpose of Using Information
qeee uses your personal information only for specific and legitimate purposes. Those purposes are described in detail below:
2.1 Service Operations
- Creating, verifying, and managing accounts
- Processing gaming activity and betting transactions
- Handling deposit and withdrawal requests
- Providing bonuses and promotional offers
2.2 Security & Compliance
- Preventing fraud, money laundering, and unauthorized access
- Verifying user age (ensuring 21+)
- Enforcing responsible gaming policies
- Detecting and investigating suspicious activity
2.3 Communication & Support
- Providing customer service (via live chat and email)
- Sending important account-related notifications
- Assisting with technical issue resolution
2.4 Development & Analytics
We analyze aggregated usage data to improve platform quality. No individual is identified in this analysis.
Information Storage & Security
qeee places the highest priority on protecting user information. Our security measures follow industry best practices.
3.1 Technical Security
- SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption
- Encrypted Storage: Sensitive information stored on servers is kept in encrypted form
- Firewall & Anti-Fraud Systems: Round-the-clock monitoring to prevent unauthorized access
- Secure Password Hashing: Passwords are never stored in plain readable form
3.2 Data Retention Period
Necessary information is retained while your account is active. After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements. Any information beyond that is deleted.
3.3 Response to Security Breaches
If a security breach occurs and there is reason to believe your personal information has been affected, qeee will notify you within a reasonable time and take the necessary protective measures.
Sharing Information with Third Parties
qeee does not sell your personal information or transfer it to third parties for commercial purposes. Information may be shared only in the limited circumstances described below:
4.1 Service Providers
Trusted service providers who carry out specific functions on our behalf may have limited access to information — such as payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technology service providers, and security verification agencies. These providers are required to follow our privacy standards and may use the information only for their designated tasks.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, legal investigation, or a legitimate request from a regulatory authority. No information will be provided beyond what the law requires.
4.3 Game Software Providers
Game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi may have access to limited technical data to operate their games. They do not have access to your full personal identity, and this information is governed by their own privacy policies.
4.4 Business Transfers
If qeee goes through a merger, acquisition, or asset sale, user information may form part of that transaction. In such cases, the new party will be bound by this privacy policy.
Cookies & Tracking Technologies
qeee uses cookies and similar technologies to make the site run smoothly and be more user-friendly.
5.1 What Are Cookies
Cookies are small text files that your browser stores on your device at the instruction of our site. They are used to manage your session, remember your preferences, and improve platform functionality.
5.2 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core platform functionality
- Functional Cookies: Remember language preferences and user settings
- Analytics Cookies: Analyze overall usage patterns — without identifying individuals
5.3 Cookie Controls
You can disable or delete cookies from your browser settings. Keep in mind that disabling essential cookies may cause some key features of the site to stop working properly.
Your Rights
qeee believes users should play an active role in data protection. For this reason, we provide you with the following rights:
6.1 Right to Access Information
You may request at any time to know what information we hold about you. Submit a request through our support team and we will provide it within a reasonable time.
6.2 Right to Correct Information
If information stored in your account is incorrect or incomplete, you may request that it be corrected. We will assist with corrections to details such as your name, address, or contact information.
6.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations, ongoing dispute resolution, or fraud prevention requirements.
6.4 Right to Object to Processing
You may object to marketing communications or analytical processing. We provide the option to opt out of unnecessary marketing communications.
6.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via live chat or email ([email protected]). Once we verify your identity, we will process your request promptly.
Protection of Minors
qeee is an adult gaming platform. Our services are for users aged 21 and above only.
We do not knowingly collect, store, or process the personal information of any minor. An age verification process is in place at registration. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
Changes to This Policy
qeee may update this privacy policy from time to time — due to service improvements, changes in law, or technological advancements. For significant changes, we will:
- Update the date on this page
- Notify registered users by email or via a site notification
- Obtain your consent where required
Continuing to use the platform after changes have been made means you have agreed to the updated policy. We therefore recommend reviewing this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. The qeee support team is available 24 hours a day, 7 days a week in Bengali and English.
Get instant support from any page on the site — available 24/7.
We take every privacy-related request seriously and are committed to resolving it promptly.
Play safely and responsibly at qeee
Your information is secure — now enjoy Bangladesh's trusted gaming experience.