qeee Terms & Conditions

qeee is an online gaming platform that provides sports betting, casino games, slots, and various other entertainment gaming services for users in Bangladesh. By accessing and using this platform, you acknowledge that you have read these terms and agree to comply with them in full.

We reserve the right to modify these terms at any time. Continuing to use the platform after any changes means you have agreed to the updated terms. The latest version of the terms will always be available on this page.

1.1 Scope of Application

These terms apply to the qeee website, mobile site, and all related services. The service is intended for personal, non-commercial use only.

2.1 Age Requirement

You must be 21 years of age or older to use the qeee platform. No person under this age is permitted to use the platform. qeee reserves the right to verify the accuracy of information provided at the time of account registration.

2.2 Accuracy of Account Information

You must provide accurate, complete, and up-to-date information at the time of registration. It is your responsibility to update your profile immediately if any details change. Providing incorrect or false information may result in account suspension or termination.

2.3 One Account Policy

Each person may open only one account. If multiple accounts are created, they will be closed and all associated bonuses will be cancelled. If multiple members of the same household use accounts from the same device, qeee must be notified in advance.

2.4 Account Security

It is your responsibility to keep your login credentials, password, and any account-related information confidential. Report any unauthorized access to your account to our support team immediately. Sharing account credentials with others is strictly prohibited.

3.1 Deposits

The minimum deposit amount on the qeee platform is ৳300. The following payment methods are accepted:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and others

All deposit transactions must be made from your own account. Depositing through a third party's account is prohibited.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Approved withdrawal requests are generally processed within 15 minutes to 2 hours. The same payment method and account used for deposits must be used for withdrawals.

3.3 Verification Process

Identity verification (KYC) may be required before your first withdrawal or before withdrawing large amounts. This process may require submission of a national ID card, passport, or other documents.

3.4 Currency

All transactions are conducted in Bangladeshi Taka (৳ / BDT). Transactions in foreign currencies are not accepted.

4.1 Welcome Bonus

qeee offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 adds a ৳1,500 bonus, bringing the total balance to ৳2,500; depositing ৳14,000 earns the maximum ৳10,000 bonus, bringing the total balance to ৳24,000.

4.2 Wagering Requirements

To withdraw winnings from a bonus, the bonus amount must be wagered 20 times. For example: receiving a ৳1,500 bonus requires a total of ৳30,000 (1,500 × 20) in wagers to be completed before bonus winnings can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 Bonus Abuse

Abusing the bonus system — such as claiming bonuses through multiple accounts, coordinated betting, or any attempt at manipulation — will result in account termination and forfeiture of all winnings.

4.4 VIP Program

The qeee VIP program has three tiers:

• Bronze — up to 0.5% weekly cashback
• Silver — up to 1.0% weekly cashback
• Gold — up to 1.5% weekly cashback

There is an opportunity to advance to higher VIP tiers through regular and active participation. Full details on VIP tier benefits and promotion criteria are available on the relevant page.

5.1 Fair Play Policy

qeee uses fair play technology to ensure an impartial and transparent gaming environment. The outcome of every game is determined through a verifiable Random Number Generator (RNG).

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using software, bots, or automated systems to play games
• Attempting to influence game outcomes by colluding with other players
• Exploiting technical vulnerabilities or errors in the platform
• Using the platform for money laundering purposes
• Operating an account using false or misleading information

5.3 Sports Betting Restrictions

Please read the rules of the relevant market carefully before placing bets in the sports betting section. Participating in match fixing or any form of dishonest activity is strictly prohibited, and information about such conduct may be reported to the relevant authorities.

5.4 Technical Issues

If a technical problem occurs during a game, qeee will make a decision after conducting a proper investigation. qeee will not be liable for losses caused by internet connection disruptions.

6.1 Data Protection

qeee uses SSL encryption technology to protect your personal information. We will never ask for your password, full payment card number, or similarly sensitive information via email or chat.

6.2 Use of Information

The information you provide will be used only for account management, transaction processing, and service improvement. For more details, please read our Privacy Policy.

6.3 Cookie Policy

The qeee platform uses cookies. By using the platform, you consent to the use of cookies. Cookies can be managed through your browser settings, though doing so may limit the functionality of some services.

7.1 qeee's Rights

qeee reserves the right to suspend, restrict, or terminate an account without notice in the following circumstances:

• Violation of any clause of these terms
• Evidence of fraudulent or deceptive activity
• Registration using false or incorrect information
• Evidence of bonus abuse
• Attempted cyberattacks or damage to the system

7.2 User Rights

You may request to close your account at any time. Subject to fulfilling all applicable wagering requirements before closure, you may withdraw your available balance. This process can be initiated by contacting the support team.

7.3 Balance of Terminated Accounts

If an account is terminated due to a rule violation, any winnings obtained through that violation will be forfeited. Whether the original deposited funds are returned will depend on the outcome of the investigation.

qeee takes responsible gaming very seriously. Gaming should be a form of entertainment — it should never be treated as a source of income.

8.1 Self-Control Tools

Your account offers the ability to set deposit limits, session time limits, and self-exclusion options. By using these tools, you can keep your gaming habits in check.

8.2 Support

If you feel that gaming is having a negative impact on your life, please contact our support team. For detailed responsible gaming guidelines, visit our Responsible Gaming page.

This platform is operated for persons aged 21 and above only.

qeee continually strives to be a safe and reliable platform. However, our liability is limited in the following areas:

• Disruption of third-party services (payment gateways, internet service providers)
• Unforeseen technical issues or force majeure events
• Losses resulting from a user's own negligence
• Content of third-party websites or links

Under no circumstances will qeee be liable for compensation beyond the amount of the direct loss.

10.1 Complaints Process

If you have a dispute or complaint, please first contact our customer service team. We will endeavor to resolve all complaints within a reasonable timeframe.

10.2 Support Channels

qeee provides 24/7 support:

• Live Chat — direct connection within the platform, available in Bengali and English
• Email — [email protected]

10.3 Final Decision

In matters concerning these terms and any disputes, the decision of qeee's management committee shall be considered final. Both parties will prioritize resolving disputes amicably.

All content on the qeee platform — logos, graphics, text, software, and design — is the intellectual property of qeee. Reproduction, distribution, or commercial use of these materials without qeee's written consent is prohibited.

The intellectual property of game software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers remains the property of their respective owners.

12.1 Notice of Changes

qeee reserves the right to modify these terms at any time. For significant changes, an attempt will be made to notify users via email. The date of each change will be noted on this page.

12.2 Severability

If any clause of these terms is found to be invalid or unenforceable, the remaining clauses will continue in full force and effect.

12.3 Entire Agreement

These terms, the Privacy Policy, and the Responsible Gaming Policy together constitute the entire agreement between qeee and the user. No oral or unwritten agreements outside these documents are binding.

Read More Guidelines